Transparent, value-based pricing
Platform subscription + AI agents you choose. No hidden fees. All prices inclusive of 18% GST.
Platform Subscription
Choose your plan based on your practice type
Solo Doctor
Perfect for independent practitioners. 1 Doctor + 1 Support Staff.
incl. 18% GST
- AI WhatsApp Receptionist
- Smart Appointment Booking
- Digital Prescriptions
- Patient Records (EMR)
- Queue Management
- Basic Analytics
Clinic
For multi-doctor clinics. 5 Doctors + 5 Support Staff bundle.
incl. 18% GST
- Everything in Solo Doctor
- Multi-Doctor Support (up to 5)
- Pharmacy Module
- Pathology Lab Module
- Teleconsultation
- Revenue Analytics
- ABDM/ABHA Integration
- Priority Support
Hospital / Enterprise
Custom plans for large hospitals and healthcare chains.
Tailored to your hospital's needs
- Everything in Clinic
- Multi-Department Management (OPD, IPD, OT)
- Bed Management & IPD
- Pharmacy + Pathology + Teleconsult + ABDM (full hospital stack)
- White-Label Branding (your logo + your domain)
- Custom AI Model Training (fine-tuned on your hospital data)
- Dedicated Account Manager
- 24/7 Priority Support
- Custom Integrations & APIs
- DPDP 2023 compliance + audit logs
- Free migration from your existing EMR
- On-site training for your staff
- 99.9% uptime SLA
AI features powered by Pay-As-You-Go credits
Every plan unlocks all AI features below. You only pay for what you actually use — token-by-token, message-by-message, minute-by-minute — from a transparent credit wallet. Each plan starts with a free credit allowance and a trial; top up only when you need to.
Clinical
AI Doctor Assistant (Smart)
Reads patient history, suggests diagnoses, checks drug interactions, helps write prescriptions, summarizes past visits.
Billing & Collections Agent
Sends payment reminders, generates invoices, tracks outstanding dues, sends receipts on WhatsApp.
Communication
WhatsApp Voice Bot
AI receptionist on WhatsApp voice calls. Books appointments, answers queries, handles routing — included in PAYG, no setup fee.
VoIP Direct Calling
Direct VoIP phone-line agent for inbound and outbound calls. One-time setup fee + per-minute usage. Both editable in admin pricing.
Customer Support Agent
Post-visit follow-ups, complaint handling, feedback collection, and issue resolution via WhatsApp.
Growth & Marketing
Marketing & Sales Agent
Campaigns via WhatsApp + Email + Voice. Re-engagement, offers, health tips, seasonal promotions.
Social Media Handler Agent
Auto-posts on Facebook & Instagram. Replies to DMs, manages content calendar.
Google My Business Agent
Updates GMB profile, responds to reviews, posts updates, manages Q&A.
Patient Recall Agent
Reminds patients of follow-ups, annual checkups, vaccination schedules, chronic care visits. Increases repeat visits.
Specialized
Pharmacy AI
Inventory management, auto-reorder, prescription fulfillment, expiry tracking.
Pathology Lab AI
Manages lab orders, tracks samples, delivers reports, interprets results.
VoIP Direct Calling has a one-time setup fee. WhatsApp voice and all other AI usage is billed per-token / per-message / per-minute from your credit wallet — fully transparent rates, set by HWAI.
Seats are included — no per-seat charges
Each plan includes a fixed team size: Solo Doctor covers 1 doctor + 1 support staff, Clinic covers 5 doctors + 5 support staff, and Hospital / Enterprise is unlimited. Support staff can be anyone on your team — a nurse, receptionist, or assistant. If you outgrow your plan's cap, simply upgrade to the next plan; we never bill a separate per-seat fee.
Independent Pharmacy or Pathology Lab?
If you run a standalone pharmacy or lab — not part of a clinic — get in touch. No onboarding charges.
Need a hospital or chain solution?
Our team will build a tailored package — full hospital stack (Pharmacy, Lab, IPD, Beds), white-label your logo and domain, fine-tuned AI on your data, dedicated account manager, and on-site training.
Frequently asked questions
Have a different question? Reach out to our support team.