Transparent, value-based pricing
Platform subscription + AI agents you choose. No hidden fees. All prices inclusive of 18% GST.
Platform Subscription
Choose your plan based on your practice type
Solo Doctor
Perfect for independent practitioners. 1 Doctor + 1 Support Staff.
incl. 18% GST
- AI WhatsApp Receptionist
- Smart Appointment Booking
- Digital Prescriptions
- Patient Records (EMR)
- Queue Management
- Basic Analytics
One-time. Includes setup, configuration & training.
Clinic
For multi-doctor clinics. 5 Doctors + 5 Support Staff bundle.
incl. 18% GST
- Everything in Solo Doctor
- Multi-Doctor Support (up to 5)
- Pharmacy Module
- Pathology Lab Module
- Teleconsultation
- Revenue Analytics
- ABDM-Ready (Integration on Roadmap)
- Priority Support
One-time. Includes setup, configuration & training.
Hospital / Enterprise
Custom plans for large hospitals and healthcare chains.
Tailored to your hospital's needs
- Everything in Clinic
- Multi-Department Management
- Bed Management & IPD
- White-Label Branding
- Custom AI Model Training
- Dedicated Account Manager
- 24/7 Priority Support
- Custom Integrations & APIs
AI features powered by Pay-As-You-Go credits
Every plan unlocks all AI features below. You only pay for what you actually use — token-by-token, message-by-message, minute-by-minute — from a transparent credit wallet. Each plan starts with a free credit allowance and a 30-day trial; top up only when you need to.
Communication
Voice Calling Agent
AI-powered voice calling for appointment reminders, follow-ups & patient outreach
Customer Support Agent
24/7 WhatsApp & chat support agent for patient queries
Growth & Marketing
Marketing & Sales Agent
Automated marketing campaigns via WhatsApp & SMS
Social Media Handler
Automated social media posting and engagement
Google My Business Agent
Automated Google Business Profile management
Patient Recall Agent
Smart patient recall and re-engagement campaigns
Clinical
AI Doctor Assistant
Clinical decision support and documentation assistant
Billing & Collections Agent
Automated billing, payment reminders & collections
Launching Soon
VoIP Direct Calling has a one-time setup fee. WhatsApp voice and all other AI usage is billed per-token / per-message / per-minute from your credit wallet — fully transparent rates, set by HWAI.
Need Extra Seats?
Add more doctors or staff beyond what's included in your plan.
Extra Doctor Seat
Extra Staff Seat
Independent Pharmacy or Pathology Lab?
If you run a standalone pharmacy or lab — not part of a clinic — get in touch. No onboarding charges.
Need a hospital or chain solution?
Our team will build a tailored package — full hospital stack (Pharmacy, Lab, IPD, Beds, ABDM), white-label your logo and domain, fine-tuned AI on your data, dedicated account manager, and on-site training.
Frequently asked questions
Have a different question? Reach out to our support team.